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I demand the Cyan Apartments (managed by Independence Realty Trust ) stops harassing me. She found me an apartment that matched my choice, however, this was ready for move-in only in June. Please provide the name of the Property you reside in so that we can properly address and investigate your complaint. The work order was addressed as quickly as possible and the pipe leak was ultimately determined to be coming from the riser room. North America: 3: Search All Employees. ************** is correct, we cannot fully guarantee anyones safety, and we did state that to her. Its no way to even report how rude they are. I'm willing to bet they have done nothing at all about this issue. Moreover, the ************************ **** Services came out and found no findings of such alleged leakage in the Resident's apartment home. As the Regional Facilities Manager you will ensure that the communities assigned to you, conform to company standards, and that avenues are explored on an on-going basis to achieve more . I was asked by the Office to re sign another termination addendum without the verbiage under duress which I did on June 4th, under their direct orders. They have not even reached out to me to try and schedule a time to come during those times. Statement 3"The Police event number does not exist and I did not respond to the community managers request"Fact: ************* manager asked me for a police report copy. The first time, 2 apartments were offered to me, and the second time, the e-mail did not detail out any available apartments. The residents are the best part of the job - complete work orders - hiring personnel- District Manager was great . These are not normal apartment sounds. This comes at the end of a very daunting effort to clear my debt with RC. IRT currently manages over 36,000 apartment homes, 120 communities, in over 30 markets and 14 of the country's most desirable states. The ladies that work in this office are rude to the tenants especially when you dont seem interested in their advances. Fact: I tried setting up a ring doorbell camera to capture the neighbor flipping the doormat. The noise levels (in the form of stomping, kicking, running back and forth, and throwing objects on the floor) kept increasing night and day, and as a result, I couldnt sleep or function normally. IRT Living's Tweets. I'm a resident at the ********************* apartment complex which is managed by IRT Living. Customer Reviews are not used in the calculation of BBB Rating. Contact Information Headquarters 1835 Market St Ste 2601, Philadelphia, Pennsylvania, 19103, United States (267) 270-4800 CEO Scott Schaeffer Revenue $628.5 M Employees 923 Founded 2009 Funding History IRT raised a total of $386 M in funding over 2 rounds, and is a public traded company. Not a resident yet? I have a serious issue with my apartment that is endangering my health and well being and has been doing so for months, and has progressively gotten worse over time.There is a severe issue with the building ventilation and because of this issue TOXIC sewer gasses and trash fumes from the nearby trash chute rooms are backing up into my apartment. 161 total complaints in the last 3 years. Please click on the country abbreviation in the search box below to change to a different country location. Its seems they are quick to follow up on complaints via BBB though, so here I am. I have been told to reach the accounting specialist through the Resident's Portal app--the specialist did not respond to that specific email. I had to terminate my lease due to me relocating for work. No one is going to believe the word of the person doing the harassment. They have not. Furthermore, discussions with the head maintenance person on 7/5 indicated that *** garage would not need to be accessed to fix the issue since it was occurring in a neighboring room called the riser room and the water was coming under the wall. This would result in a crashing sound, loud enough to awaken me for hours. The regional manager made empathetic attempts to understand and work through the situation with the Resident, however the Resident claimed that the Regional Manager jumped to conclusions and accused him of trying to invalidate the Resident's claims. Once, we receive the name of the Property that you are referring to, we will be happy to investigate this matter. I vacated on May 14, 2023. Then another maintenance person visited when I filed another work order to fix my dish washer (which still hasn't been fixed over 1 week later). The estimated total pay for a IRT Project Manager is $121,241 per year in the United States area, with an average salary of $95,459 per year. Previously, Jeffrey was an Assistant Projec t Manager at Steadfast Companies and also held positions at BH Management Services, Sentinel, Jurak Remodeling. Please begin by refreshing the page to see if your location populates the Near field. They are continuing to ENDANGER my health and well being, AND ARE POISONING ME continuously in my apartment by their continued inaction. My e-mail went unanswered and I was told by the Office staff that my requests were denied. You can learn more about our cookies in our Privacy Policy. How do you explain this? And if there was an increase in rent price, I was supposed to be notified 60 days ahead of time in accordance to the law. This internet and cable service is included in our rent, and spending additionally on a private internet connection just to capture these events did not seem reasonable. The on site management is the worst I've dealt with at any place I've ever lived. The Resident only has seen the camera within the ***************** (which would not record the parking area) and assumes cameras are throughout the property. However, we stand by the charges to **************' account as they were not "fake" as alleged by **************. All and all I need to know who in where I can get footage from for the Waterford Landing apartment so I can provide the information to the police department. However, our inability to fully guarantee safety does not equate to a fact thta **************' safety was jeopardy, it simply means that we cannot fully guarantee it. The subsequent three calls were never answered.As I feared for my life, and the situation was getting worse with no timely or practical solutions, I had to make other arrangements and retreat to the safety of my family and friends in another Sate. IRT raised a total of $386 M in funding over 2 rounds, and is a public traded company. It was my attempt to continue to live at Aston apartments.Statement 8:"On 4/14/23,she no longer wanted to transfer. I reached out to ******* to tell her I was never notified of a violation and she told me to check my resident portal. I also paved the way for this to happen by giving a months notice before leaving, which I was under no obligation to do.Statement 11:************* stayed in communication with meFact: I was in the Office almost every week, reporting some incident or trying to find solutions, and so therefore yes, we were both in communication with each other. Thinking retail plazas or apartment buildings. I am aware that residents have three days to pay rent before being penalized, but July 1st is a Saturday, so this only gives me one business day (a Monday) to have these charges in my ledger corrected and paid. I would be afraid to deal with a person like this. You can update your choices at any time in your settings. Drains should not smell from not being used for 3 days. However, there are statements that I need to rectify;Regarding the connection with Spectrum; this information was provided to the Manager ******* in February, and I left in mid-May. She provided her business card and once again I received a Promised Callback that never happened. I performed an exhaustive search to find an apartment as beautiful as the one I was residing in. Prior to that, Jessica served as Managing Director Corporate Counsel for RAIT Financial Trust, from November 2013 through December 2016. Again, we have tried to work with the Resident to understand his claims and get to the bottom of them. In todays economy it is absolutely repulsive that a company of this size would try to keep an individuals money that they have clearly shown is to be refunded. All charges are valid and ************** is legally bound to the terms and conditions of the Lease which again required 60 days notice if ************** were to terminate the Lease early. Connect with us so we can build together. From 2005 to 2013, he worked for KPMG LLP, a national public accounting firm, serving a variety of public and private financial institution clients. . Also, I get whistled at or stared at every time I am walking to gym by construction workers. A week after I left, I was told that this neighbor (who had harassed me) had found a new target to bully.I put up with this unprovoked racism and persecution for six months, and gave one months notice before leaving, as I believed this was enough time for the apartment to get re-rented. This was not enough for them to act at the time. 3959 NW 122nd Street, Oklahoma City, OK 73120. This decision cost me $6700 to relocate, as well as a loss of $950 in time-off that I couldnt cash out per company policy. For further background, Ridge Crossing's Resident Account Specialist (the ****** looked into this matter and additionally informed the Resident of the logistical issue as releated to the ****. IRT Living is hoping to confuse the issue to try and save face because they know they are in the wrong. I was informed on numerous occasions that there had been no payments received on my behalf from ERAA; and that my account was in default.I finally contacted the ERAAs office via email, who confirmed the status of my application. He yelled it is not your stove it is your kitchen countertop. I have been understanding and working around these issues even though most of them have never been addressed to residents. This was only the beginning of many such repetitive events. Reload the page and repeat your search. No written response was sent, as the response was communicated verbally to her.Statement 9:**************' lease did not have a termination option and therefore, she was contractually responsible to pay rent through her lease expiration. Additionally, there was no history of the neighbor acting violent.New Development:Until ************** signed the Lease Termination/Break Agreement, she was rent responsible and the charges were applied to her account (We did not negotiate/there was no consideration for the additional text that ************** added and it was therefore invalid). The resident claims to have sewer gas. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Manager ***** is treating me like a child and giving me orders, which is unacceptable for a customer who decided to live in a "luxury" apartment. Therefore, the Property stands by the accuracy of **************' charges. They have even deleted my previous complaints about the issue from their resident portal system. I speak with the law firm that has the case on a monthly call and they also can not understand why this matter is taking so long to handle, funds should have been credited or sent back at this point. Explore work from home during COVID-19, remote work support and work-life balance. The Resident should have the **** work with NCS to remove the balance from collections/NCS. Most Likely Range. page to see what's available for Residents. I was told that I did not have to sign it anymore, and if the tenant failed to move in, I would have the option of signing the document then. It makes no sense. IRT living is blatantly lying about inspecting the issue. After discussing with our accounting department today (7/11/2023), we were informed that a check for $605.33 will be overnighted to ************************* at the address she provided to our Community Manager (***************************************************). Read More View Contact Info for Free Nigel Button's Phone Number and Email Last Update 7/9/2023 10:46 PM Email n***@irt.org.au Engage via Email Contact Number +61 * **** **** Engage via Phone Mobile Number (***) ***-**** Engage via Mobile Independence Realty Trust, Inc (NYSE: IRT) is a real estate investment trust that owns and operates multifamily apartments. BBB Business Profiles may not be reproduced for sales or promotional purposes. Each time she reported that the courtesy officer had not responded to her, our Community Manager personally followed up with the courtesy officer. The miscellaneous charges are still listed in my ledger in Resident's Portal and they are due this Saturday, July 1st. Contact Property. Independence Realty Trust Inc. | LinkedIn IRS Territory Managers - Get It Back We are currently experiencing issues with the fitness center female restroom toilet, but our construction team was immediately notified, and they will be resolving the issue as soon as possible. However, she was not sure if she could apply the funds to my account since I was no longer a resident and that she may have to return them. $110,000 - $150,000 a year. IRT Living employs Community Manager at their Lithonia, GA. Previously, Jason was Director of Financial Reporting at Ascensus, Inc., a private equity owned financial services provider, from May 2013 to September 2015. I'm still not even sure the repairs are completed as there is still a large water stain in my garage yet the work order was closed anyway on 7/6. Complaint: 20244661I am rejecting this response because: My decision to move into new luxury apartment is not a commitment to badly tested building that has ongoing issues everywhere. I needed to move and dry my laptop after the second leakage because I left my home only for 20 minutes. Again, I was cautioned she could get violent with me, and I should NOT CONSIDER prosecuting out of fear for my life. Regional Manager / Multi-Family Assets (Nashville, TN) The only reason I picked Aston over the above ones, was because the complex appeared to be more scenic. IRT Living Community Manager Review: Rewatching feeling from - Indeed Im not understanding how are you charging me 2 termination fees when what I owed or remaining balance should have been included in the first email which I paid.