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TravelJoy Water sports: sailing, kayaks, windsurfing, catamaran and snorkelling*. If you buy something through our links, Oyster may earn an affiliate commission. I can't say enough good things about the high quality staff and service. It's fun and adds to the experience of literally being in the middle of the jungle. There are so many but a few we have to mention are Alba, Estela, Carlos, David at Seaside Grill and Juan the chef at Seaside for our special lunch he prepared with Alba on our last day, Pablo at Bordeaux, Alejandro, Lucio and Josua at Market Cafe, Luis the teppanyaki chef at Himitsu. Secrets Maroma Beach Riviera Cancun | All Inclusive Resort Prices are the average nightly price provided by our partners and may not include all taxes and fees. !This trip was our first all-inclusive and it will be the first of many to come. Snacks and the usual souvenirs -- T-shirts, baseball caps, keychains, and the like -- can also be found in the shops. 13 Best All-Inclusive Resorts on the Riviera Maya | PlanetWare Booking a luxury hotel in Mexico often means scoring access to stellar dining, swish rooms with whirlpools, and expansive beachfront pools. This is where we saw another familiar face, Bramdon. It also, took forever to get our luggage and our building conceirge had a problem communicating. Secrets Maroma Beach Riviera Cancun - Playa Del Carmen - Secrets Maroma The views of the beach from it are amazing.The drinks are alright. When we arrived we were instantly greeted as family. So helpful! Not one peep through the night. We were celebrating a birthday and the kind waitstaff at the Mexican restaurant accomodated us on a last minutes notice and provided us with a memorable celebration. We moved up a floor and ended up with a better view - needless to say, we did not have any more rose petals or towel art for the rest of the stay.Also had an issue where some how the inside latch locked the door. All rights reserved. Review tags are currently only available for English language reviews. Additionally, several other semi-private pools are scattered around the resort for ground-floor suites. Good position, spacious and nice room - Tripadvisor We were very happy with our room, which was ready when we arrived. Rooms at the Excellence are more classically elegant than the modern, hip rooms found here at Secrets. Each morning we had no problem getting chairs by the pool and the concierges there were always helpful with getting setup. It took me two hours to explain to someone what was going on and that it needed fixed "now" so I could get into the room. There are similar hotels available. He was a bright smiling face but so hard working as well. Beauty salon* with manicure, pedicure and hair salon. Secrets Maroma Beach Junior King Swim Out Room Tour| Barefoot Grill| Portofino 9,312 views Nov 18, 2019 48 Dislike Share Save Caitie Ventures 132 subscribers This was the travel day to. Breakfast buffet was fine, lunch buffet inconsistant and dinner just so, so. It's fun and adds to the experience of literally being in the middle of the jungle.Upon arrival, we were issued the Tropical View Room, in which we reserved, on the top floor. Please note:this property is for people aged over 18 years. Review: Tropical View is where it's at. - Secrets Maroma Beach All of the other restaurants were excellent. Room Requests are not guaranteed. The easiest way to contact us while you are away is via WhatsApp. But if I'm traveling a long way to go to a beach resort, we're going to go to the beach. We were very happy with our room, which was ready when we arrived. Being that this is our first "all-inclusive" trip, we really have nothing to compare it too. Preferred Club Junior Suite Ocean View Rooms are as Junior Suite Ocean View Rooms but with additional Club Benefits, sleepingmaximum2 adults. Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic, Margaritaville Beach Resort Cap Cana Hammock - An Adults-Only All-Inclusive Experience, Sports Illustrated Resorts Marina & Villas Cap Cana, Margaritaville Beach Resort Cap Cana Wave. They have not changed the room description either. From the top floor, we had a partial view of the ocean as well, but because of the position of the room, it blocked out all the noise from the pool area. This place is absolutely Amazing! The servers and managers at the restaurants are always checking to make sure everything is perfect. Junior Suite Tropical View. Secrets Maroma Beach Riviera Cancun All Inclusive Overview Reviews Amenities & Policies Carretera Federal 307 Chetumal-Cancn, Playa del Carmen, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.5 out of 5 "Excellent!" See all 45 reviews Room cleanliness 4.5 Service & staff 4.5 Room comfort 4.5 Hotel condition 4.5 I was hoping they would offer us an "upgrade", but I'm now glad they didn't. We read all of the review and were anticipating many hiccups and of course we did encounter many noted in review - bu all in all we just took everything with a grain of salt and went with it.Overall, it is a great resort with the potential to become the place to go in Rivieria Maya. You can call our team on 0344 472 9499 who can look at options for you. Taxes and fees that are shown are estimates only. Swim out suites offer a furnished private terrace with direct pool access. We used the safe and it worked out just fine. Wake up each day to captivating views of the crystal-clear Caribbean or our lush tropical gardens. Copyright Virgin Holidays Limited. EMA House Hotel Suites: A lot of room and amenities in convinient location - See 876 traveler reviews, 373 candid photos, and great deals for EMA House Hotel Suites at Tripadvisor. Clean beach - little to no seaweed. Then contact us for a free quote & complimentary planning for your. SSjrsy 24-hour room serviceand reservation free la carte dining. Have you. Plenty of chairs for everyone. Located in the Riviera Maya, south of Cancun, the 412-room, luxury Secrets Maroma Beach Riviera Cancun is a romantic, adults-only all-inclusive resort, set on a private white-sand beach lined with sunbeds and cabanas. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. I was hoping they would offer us an "upgrade", but I'm now glad they didn't. The Mexican and Japanese were the best followed by the French and Italian. Stephanie, Sebastian, Oscar, Sandy, David, Asdrubal, Memo and Matias thank you for making our trip extra special. Great overall experience. However, we booked a Junior Suite Tropical View room and we got to look at a newly constructed hotel with . Yes, you should try to get your lounge chairs early, but there is always an open spot if needed. Party(bonfire on the beach) and it was stunning! This is the version of our website addressed to speakers of English in the United States. Always something to do is you wanted to!So to sum it up - We LOVED Secrets Maroma beach and would highly recommend it to anyone!!! Keep an eye on your email for the latest special offers from us. Give them some time to fine tune the operation. Our trip started out rocky as weather delayed our trip by one day. One of the best things was seeing staff that was still here from our last trip 5 years ago. Restaurant service was also great!Restaurants - The food was good, not amazing but good. Always great to see him and meet his coworkers Francisco and Manny who always made sure we had our chairs and towels. This is the version of our website addressed to speakers of English in the United States. Junior Suite Tropical View King This 624-square-foot suite reveals lush gardenscape views from the furnished, private patio and includes a king bed, sofa, and full bathroom featuring a hot tub for two. Your holiday is protected many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Preferred Club Junior Suite Ocean Front Rooms with 1 king-size bed and additional Club Benefits, sleepingmaximum2 adults. Piss-poor beer selectionbut hey, it's Mexico. My first response when we arrived at Secrets was WoW, it's paradise! ft. Tropical View 2 guests Additional Information Full bathroom with hot tub for two Private, furnished balcony or terrace with plunge pool Preferred Club amenities STARTING FROM $360.00 PER PERSON PER NIGHT Keep informed of current travel health news by visitingwww.travelhealthpro.org.uk The Secrets Spa offers a comprehensive treatment menu that includes massages and hydrotherapy, and it also has a beauty salon for nail and hair services. Preferred Club guests receive free access to the hydrotherapy circuit. All Inclusive of: Unlimited-Luxury includes all buffet and la carte meals and snacks, unlimited premium domestic and International drinks,stocked mini-bar with beer, water and soft drinks. We got married there July 15th, and had nothing but the BEST experience. Archery. Being able to walk right out your door and jump into one! Bed Type and Features - Premium bedding, blackout drapes . Last year when we visited we were not at all impressed by the food. Whether honeymooning, celebrating an anniversary, or just taking a Mexican getaway, Playa del Carmen is a top pick for vacationing couples. Mattress was long overdue for a change. Tropical View is where it's at. - Review of Secrets Maroma Beach Secrets Maroma Beach Riviera Cancun is a truly remarkable hideaway. We continue to review this and working to open up these options to more customers. Everything was absolutely excellent. Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. They do include local type of entertainment - mayan dancers, fire dancers, mariachi. 8 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar, Palapa beach bar, Desires music lounge, and Preferred Club Lounge. Tropical View 2 guests Additional Information Full bathroom with walk-in shower Private, furnished terrace with private pool Secrets Box Preferred Club amenities Maximum Occupancy: 2 guests STARTING FROM $416.00 In fact, I think these are the far better deal than the Partial Ocean view rooms. No one really explained it to us well. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. We also had a free room upgrade so I made it clear that a 2nd floor room was not acceptable and we were accomodated just fine. Unfortunately, seaweed can occasionally be an issue. To finalise the amendment, one of our customer advisors will phone you. Desires Music Lounge nightclub. Secrets Maroma Beach Resort - Partial Ocean View Junior Suite Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Excellent vacation! We were so grateful for this!!! Room Requests are not guaranteed. 24-hour room service. They are based on availability upon check-in. The glasses they serve you by the pool and at the beach are classynot cheap plastic cups. Nice breakfast by the pool at the seaside grill.Beach - One of the most beautiful beaches that I've ever been to. The pool and beach staff were very efficient. Secrets Maroma Beach Riviera Cancun - Junior Suite Swim-Out | Facebook Rooms renovated in 2018 are chic and modern, featuring two-person whirlpool tubs, sitting areas, and private balconies; ground-floor rooms are swim-up suites. Its stunning beaches, excellent dining and nightlife, and wonderful diving offer plenty of activities for every traveler. From the suites, the food, the drinks, the staffall top notch! RESTAURANTS:We went to every restaurant but the Japanese Restaurant. Guests who wish to explore the area, however, can take advantage of scuba tours, deep sea fishing expeditions, swimming with dolphins, parasailing, and ziplining, arranged by the resort concierge; note that these come at an additional cost. For info on these editor-selected items, click to visit the sellers site. All of our Adult Beverage choices were delish. 2 Double Beds. Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. Coco Cafe serves soft pretzels, pastries, coffee, and more. We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Atlantic Holidays website. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Secrets Maroma Beach Riviera Cancuns rooms were renovated in 2018-19, giving them a chic and modern look. We did the Tulum Extreme, and also parasailing. I mean it wasnt bad, but nothing I would brag about. They made sure we were always taken care of even if we were not seated in their section. Presentation excellent. Bathrobes, slippers, and hairdryers are also provided. Guests are responsible for cost of transportation to and from the resort.