Imagine a small, practically virgin island, perfect weather, three kilometres of beaches. We look forward to welcoming you back in the near future. Press Enter to choose the language of your choice. We would like you to know that we are very grateful to receive such positive feedback like yours from our valued guests. Bring your own if you want better. Nous sommes heureux davoir russi rendre votre sjour agrable et nous apprcions galement que vous nous ayez fait part de vos suggestions constructives qui nous aideront identifier les domaines susceptibles d'tre amliors. We have always taken into consideration every aspect of our hotel in order to create the best environment possible for our valued guests to enjoy the perfect holiday. - Snacks You have not experienced the feeling of being welcomed by warm embraces until you have come to this little gem on the beautiful white sandy beach and blue waters of the Coral Selections Ensenachos Cuba. Excellent service, the best beach I've ever seen, the staff is incredible, the butlers are always at your disposal, lunch at the ranchon on the beach is wonderful, the pool is an excellent place to relax, we'll be back soon, thank you all for making our vacation unforgettable. Cayeria del Norte), a popular beach resort destination that also include the island of Cayo Santa Maria and Cayo Las Brujas. We like to consider all aspects of our establishment to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. Lots of selection no issues there for us. What food & drink options are available at Iberostar Coral Ensenachos? The hotel is beautiful, it does need some TLC here and there. It was rec. They work so hard and do a wonderful job. Most public bathrooms at the hotel do not have toilet paper. The golf carts were plentiful and we never waited more then 5 minutes! 1 of 1 Overview Beachfront resort - 5 minutes from the airport of Cayo Las Brujas- Arranges adventures and excursions trip - Offers water sports. Overall We were happy with the food. The staff at the resort and the beach are second to none. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. We are working on the basis of your feedback and we appreciate this opportunity to identify areas for improvement in our facilities. Arrived at the hotel around 2 pm but check in is at 4. Room service (11am to 11pm) Quality Manager It is our second time back to this resort, but nothing compares to it. The exceptional villas of Coral Level at Iberostar Selection Ensenachos with 24-hour room service and butler service are an exciting choice for travelers who wish to experience luxury during their stays in Cayo Ensenachos, Cuba. All fantastic. The cockroaches were to the point of an infestation at least in the Japanese and main buffet restaurants. Petro-Points Members get exclusive promotions and earn points with every booking. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Thanks a lot for such a wonderful vacation, see back in November, Dear John, Thank you very much for rewarding us once again with the enjoyment of your holiday on this beautiful island. Dear Chad, Along with its two neighbors, Cayo Santa Maria and Cayo Las Brujas, they together forms a group of keys called "Cayos de Villa Clara" (aka Cayos de la Herradura or Cayeria del Norte); and this little group of islands is part of a larger archipelago called "Jardines del Rey" (King's Gardens). So can get assistance quick when we needed it. They showed on their menu certain desserts but only had fruit and a cake. The bartenders, the day and evening entertainment crew, the kids club ladies. We are happy to know that you returned home with such pleasant memories. (Were we at the same resort??) And here, there wasnt much for cocktails. The resort was lovely. Does Iberostar Coral Ensenachos have an airport shuttle? Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Certain items on the menu were not available. Checking-in was not a great start to our experience, as they refused to accommodate our request for a 2nd floor room- due to a bug allergy- and lied that there were none available. I was surprised at how available they are to help. Our highly-skilled staff at the hotel and the entire team behind the scenes ensure that we always improve and meet the wishes and preferences of our valued guests. Please come back again soon so we can exceed all of your expectations. Beautiful playa beach. We fell in love with the place and people from the first time, our second stay just reinforced that . 25,044 were here. Geysi in customer relation ensure out trip was again. Are there opportunities to exercise at Iberostar Selection Ensenachos? Kind Regards, getting drinks in a timely fashion to all that can for you aide for their thirst. First observation, the hotel needs a facelift. Language selection. The hotel lies within 7 miles of Abel Santamaria International airport. There are 2 pools with swim up bars. Some nights perhaps yes, the chicken item (or tuna item, whatever) would not be available, but there were always substitutions available. Which room amenities are available at Iberostar Coral Ensenachos? Ne pas s'attendre une ambiance de "party", peu d'animation. Pool bar "El Megano" (Spa section adults only), hours: 11:00 to 18:00 Never done the go back thing, in all of the 9 times going to Cuba.. Dancing and Spanish lessons Currency exchange Our villa was fantastic, A/C worked, fixtures were all fine. And also for returning once more. Likewise for the beach loungers some of them desperately need replacing. Very generous portions and good variety. Yes there is shortages but we always look past that we never go hungry, Dear Tobby, The duration of our trip was the first week of May. Airport ride - 90 mins was less at night when we came in (beer for $5 Cad on the bus) Arrival - quick easy check in. His english is amazing, and if you need anything, hes got you. Located in Cayo Ensenachos this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. If you are expecting the best meal of your life, in a buffet environment, maybe you should stay home and go to Toque in Montreal or Richmond Station in Toronto. The chefs prepared alternatives. Location of Hotels more. Staff are the best, (too many names to mention) along with the beaches. Good to note - It's rainy season there now, so it's quiet and does rain a small amount each day. Own or manage this property? I'm not sure that I have anything to add. See more questions & answers about this hotel from the Tripadvisor community. We would return. Yuri, Gisselle, Luis, Jilierny, and many others I can't remember their names, were the best service we have ever had. Snack bar "Mgano" (Spa Suite), hours: 11:00-18:00 Lounge chairs (beach and pools) When I come home I always miss them and look forward to planning my next stay. Although our check in time is 4pm there were no rooms available at the time of your arrival, we are working together with the hotel management to ensure that our guests receive their rooms as soon as possible after a long and exhausting journey. Yandry, Diana, Dismar, Michel and Roberto made our stay. Bring a travel pillow, power pack and some downloaded movies. For specific enquiries, we recommend calling ahead to confirm. Best Regards, Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Asked a manager(?) The beach still beautiful. It will be an honour for our Team to welcome you back and to build new wonderful memories together in the near future. The maid Anita did a nice job decorating with the towels and keeping the room cleaned. Dear Tara, On behalf of the whole Team, we would like to thank you for trusting us to enjoy your holiday and for sharing this valuable feedback. 1 children pool (Park section) Just ask what the menu is and they'll let you know. It will be a pleasure to welcome you back. Quality Manager We look forward to building new wonderful experiences together on November. Beach bbq grill restaurant chicken was our best meal all week. This resort is listed as a family resort so one would expect at least a changing table for the baby in the washroom. They, Dear guest, We would like to thank you for choosing Iberostar, once more for your holiday. Jeep, Car & Scooter Rental ($) Look at 334 photos of the property. Always lots of selection. Dear Renata, Thank you for choosing us as the ideal place to enjoy your holiday on this beautiful island and for sharing this detailed description with other travellers. Clean and well maintained, with a swim up bar. That is why we will do all the necessary research and improvements taking your valuable comments as our main reference. Laid out in two levels. What are some of the property amenities at Iberostar Coral Ensenachos? If I could pack hector in my suit case I would. Quality Manager Would we return? The resort down hill. Your choice is. Our experience was very positive. Located on a secluded lush island, this all-inclusive hotel can accommodate families thanks to its splash park for children. The resort is getting dated, but we could see that they are trying to maintain as well as they can. Le buffet est trs spacieux, aucune attente en ligne. Transport to the room (main lobby to the Coral section - 3KM on a golf cart but no big deal Room - Stunning! Yes there is shortages but we always look past that we never go hungry and our room is always clean. Water sand and beach chairs plentiful rest and relaxation main pool cafe had great fried fish. Kind Regards, Quality Manager Iberostar Selection Ensenachos, Came home from our Pocketful of Sunshine a few days ago and I still cant wipe the smile off my tanned face. The best I had in Cuba. For all the boring stuff; FOOD - Im a picky eater, youre fine. We are honored to be part of your family. Email - Reservations: jreservas@ensenachos.co.cu If you want to experience the exotic side . The city center is 21 miles away from the hotel. The bathroom has a hair dryer, ours from home I couldn't get to work well so don't. Nice place, will never be back. I could have done without the Dolphins but that's a personal taste thing and not that it wasn't good. The property was built with the goal of winning over even the most observ. Eggs were available every day at breakfast, as was bacon, and fruits. It will always be a pleasure to welcome you back. - Breakfast, lunch and dinner This hotel is just off El Tope and 7 miles from Abel Santamaria International airport. Dear Lubomir, Dear Patricio, Thank you for placing your trust in our services and personalised attention. This review will let other travellers to learn more about the team's distinctive professional and friendly service. Words cannot describe how fantastic they are. Our room was leaking water in ceiling when upper room people took a shower. The Park side of the Ensenachos had enough, so getting one was always possible. Kind Regards, Quality Manager Iberostar Selection Ensenachos. Premium toiletries Discovered the burgers at the pool bar, and spent a lot of time there. special thanks to the individuals below who have made our trip forever memorable Sexy Mama Ari Javier Volley ball King Michael Eric and Miguel V.Carlos and Yansel Megan's beach Melissa front desk Diana front desk Coral Vanya at the Megano bar Yaser lobby Lounge Adolfo Megano beach and coral Hector Ignacio Alonso borroto Yaril Transport Wendy and Lisandra - room service, Dear guest, On behalf of the whole team we would like to thank you for trusting us to enjoy your holidays in Cuba. As many have said the beaches are unbelievable. Ranked #2 of 2 hotels in Cayo Ensenachos and rated 4 of 5 at Tripadvisor. Type : All-Inclusive Beach Resort Friendly and efficient staff that was helpful all the time specially the ones at the customer service office, Lack of face and hand towel during my hole stay that's make us to use the body ones extras that they have to provide for it, Dear Edgar No beer, Dear Angela, First of all, we would like to thank you for choosing us once again to enjoy your holidays in Cuba. Thank you Ana, Armando nothing more to wish for, Bring your pie protector against the sun and mosquitoes, Dear Lizay. awesome butlers which we prefer to call wonderful friends. Customer service was touch and go. The lounge bar makes you imagine the past and has a nice classic look. cayoensenachos.net It is an honour for our Team to count on your loyalty. We reported it and they tried to move us. The food: I enjoy seafood very much, and thought the food was great. Grand-Village swim-up bar , hours: 9:30 to 18:00 pm, 3 pools (freshwater) Do your research. Emerito (mero), what a man, you have no idea, you think youve had good service before, this man will run to your chair before you just to slide it out and sit you down. The best beach ever for snorkeling. All in all the vacation was great, the staff is nice and attentive, the beaches are gorgeous. food was good at all locations we ate at. Dear guest, Rooms and apartments follow the modern style found throughout the hotel. Again we thank you for your loyalty and your helpful comments and look forward to your next visit to one of our hotels. Things are not perfect, but the people make everything right. Iberostar Selection Ensenachos. Best Regards, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Iberostar Selection Ensenachos - UPDATED 2023 Reviews & Photos (Cayo The staff at this resort are the most kind and loving people I have ever had the experience of knowing in my life. Grab some drinks at the lobby bar because there is nothing in the room. We assure you that together with the responsible departments all relevant investigations and improvement actions will be carried out. Food was well- done. Beach - perfect as expected. Located in Cayo Ensenachos this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. We are Lily and Normand, globetrotters and Cuba lovers. We are not very picky eaters, but there was always a selection of different kind of meats, fish, pasta, salads, smoothies and pastries. With scenic views of Cerro Alegres historical houses, next to downtown Valparaso, Cirilo Armstrong features stylish architecture and self-catering accommodation. We are sorry you felt your most recent visit did not live up to your experience from previous years. Iberostar Selection Ensenachos. The Hotel is a bit down comparing to other years. Thanks to Ari, Hector Ignacio and Sexy Mama. Again we want to thank you very much for sharing your review of our establishment and would be delighted to welcome you back to one of our hotels soon. He will make sure your never dry, refilling before you ask. Cayo Ensenachos, Cuba | The most complete tourist guide! We did try the buffet at the main building for dinner. Dear guest, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. The resort is beautiful clean and well kept..The beaches are best I have seen they are just breath taking. I don't like doing reviews, because there is a 100 percent chance that I am going to leave out someone that made my stay so fantastic, but I am going to try. While yes, there were occasional shortages of items (Cuba is going through exceptional hardships at the moment, after all), we never felt we were neglected, or left without plentiful food or drink selection options at any point during our stay. The staff are so wonderful and do everything they can to make your stay memorable. Starting from the reception, through the restaurant, rooms, or entertainment, the staff was very friendly, pleasant to deal with and no delays in requests. Dont forget to look for Yasser. We liked almost everything except darkness in most area. The decor includes Teppanyaki tables and a Sushi bar to best experience Japanese cuisine. I will insert pictures. The area features two exclusive, beautiful and quite unknown beaches. Yes, I know this is Cuba and we continue to go there because we love it, but I feel I have to be honest in my review based on what is important to us on vacay. - The beach lunch, best thing ever, 1-3 eat lunch at the beach, YUM. Beaches were amazing. We want you to know that your review is very helpful and we thank you for providing your rating. Cleaning ladies were friendly in bathrooms handing out soap and giving flowers but no toilet paper supplied daily. U.S. Travel Licensing Restrictions Apply for Travel to Cuba. We are so pleased that you enjoyed your stay, and we trust you have taken home some wonderful memories. Customer Service the best!!! The Michael Jackson show was truly special, and will be remembered by us forever. Dinner options were very limited and repeated but the chefs and staff really did the best with what they had and what we did have frequently, was delicious. The room was clean, but the mattress was really bad. The lobby bar is open from 7 am to 1 am, not 24 hours. And we consumed it all, every day. The staff speaks multiple languages, including English, Spanish, and French. Next, Hector, hes an entertainer at the resort, but also, will most definitely become your best friend. Multiple times. This employee with such good English and so friendly was being wasted giving out towels. It will be an honor to welcome you back. You can have lobster many many times in your stay. The guide (in perfect english!) We hope you include us again on your next holiday plans. Dear guest, Iberostar owners need to get the team what they need to make everyone's stay a wonderful experience. Not even for Cuba, but comparable to the Dominican Republic or Mexico. No screen, no USB, no adjustable head rest. Safety deposit box (see link below) There are many great aspects to this resort - the two beaches, the food, the staff, the large winding pool are all great and the internet has been upgraded and is usable throughout the resort but I do think the buildings are showing their age and they need to invest in repairs. Best Regards, Buildings are starting to show their age. We truly made a lot of friends over the week we were there. Micheal at the pool for towels was great. The area features two exclusive, beautiful and quite unknown beaches. Kids club not running, Dear Stacy, It looked very night but the food was not good. not so bad if you ask me. Lunch is at the beach bar - also great. The staff that works at the Coral Lobby are so accommodating and helpful. Quality Manager They told me they were mosquito bites and it looked like an allergic reaction to them, and they administered a shot of Benadryl and told me not to go in the pool or ocean and not to be in the sun or wear sunscreen. Food was well- done. We had it a couple times in our 4 night stay. I really need to review the service and attention to detail and kindness to make your stay the best that they can. Fresh fruit, lots of food, obviously repetitive but I thought it was fine. This hotel is perfect to rest and relax. Pretty good dancers too! Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Nous apprcions que vous nous ayez fait part de vos observations qui nous permettent de nous adapter au mieux aux exigences de nos htes. Iberostar Selection Ensenachos. Thank you! Parking and free Wi-Fi are available. We hope that you had a pleasant journey home and wish you all the best in the future. Olga A, Take something from mosquitos , there are a lot of them in the evenings, Dear Olga, Thank you for giving us the privilege of welcoming you once again. Walking back to our rooms the road had poor lighting. However, the real reason we choose this particular resort is simply because of the excellent service and the absolutely professional and dedicate teams which always make us feel like family while catering to our every need. WOW, j'ai t agrablement surprise. Other than that , no complaints. Quality Manager Best Regards, Quality Manager Iberostar Selection Ensenachos, Hotels near Iberostar Selection Ensenachos, Iberostar Hotels & Resorts in Cayo Ensenachos, Adults Only and Adult Friendly Resorts in Cuba, Hotels near Delfinario en Cayo Santa Maria, Hotels near Museo Nacional Camilo Cienfuegos, Hotels near Parque Natural Rancho Querete, GRAND ASTON Cayo Las Brujas Beach Resort & Spa. Best Regards, 3 Conference rooms (connected) ($) Diana and Yandry are the best! Surprisingly no insects so we slept with opened window and balcony. We are very pleased to read that you had such a pleasant time with us and want to thank you for sharingyour experience. Iberostar Selection Ensenachos - Cayo Santa Maria | Transat Guests will find Buen Viaje bus stop next to Iberostar Ensenachos. We sincerely apologise for the inconvenience that caused your early return home and that the support you received from our Team did not fully meet your expectations. Telephone, Duplex Suites: This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Motorized water sports ($) and scuba diving ($) available at the Marina Gaviota. 3. this resort features 2 la Carte restaurants, one Italian and one Japanese, Dear guest, Firstly we would like to thank you for giving us the privilege of welcoming you. We will be delighted to welcome you back. Opening date : December 2005 We ate and drank like kings and queens. Rooms : 506 By continuing to use this site, you agree to the cookies used, for example, to improve your browsing experience and to personalize the content of the Website. L'htel Iberostar est trs grand, propre et moderne. Either no soap or no toilet paper. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Don't eat uncooked food unless you want to be sick. Emerito is hands down the best sever at the buffet. from arrival to departure we had an amazing time with all the great staff. Canada's longest serving online travel agency. 1. Our favourite waiter was Osneil!! Everything is clean, the resort's grounds well maintained . Dayana, the kids entertainment coordinator, we met in the lobby one night, she was face painting for the kids and I jumped in and she painted my face with a beautiful butterfly.