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WebAgents and organizations - contact the Supra Real Estate team for support and sales. More Resources Contact Support. Supra Your local associations are available for the following: 2023 MLS Property Information Network, Inc. | All Rights Reserved. BBranchburg, NJ 08876, Phone: 908-725-3117FAX: 908-725-2466Email: info@core-realtors.com, Phone: 609-392-3666FAX: 609-394-3969Email: info@core-realtors.com. Salem, OR 97302 Supra 25552 La Paz Road Call Before Showing (CBS) codes are required when a non-member keyholder accesses a Supra keybox. Its your product after all. Email:AnswerLink Support Supra Update Codes (KIM): 888-968-4032 (24 hours a day, 7 days a week) Was this article helpful? Supra eKEY - Payment Management. Online: AceableAgent Help Center, REALTOR Store Monday-Friday: 8:30 a.m. to 8:30 p.m. Click here to register for live webinar training with Supra, view recorded videos and much more! More Resources Contact Support. This means you do not need an internet or cell phone connection to open a Supra keybox. For Supra eKey or keybox support during business hours, contact CORE Association of REALTORS at 609-392-3666, Option 1. Get a free Virtual Credit Card to signup for Subscriptions. WebFor Supra eKey or keybox support during business hours, contact CORE Association of REALTORS at 609-392-3666, Option 1. Each time an iBox key container is released it stores a showing record. For a full list of Supra-related support topics for keys and keyboxes, visit Supras Customer Support page. Prevent apps from taking your money without permission. To claim your discounted ARC subscription, visit our Member Benefitspage. Complete and submit the Supra New Hampshire or Vermont Form to use your eKEY in New Hampshire or Vermont. WebIf you have any questions about keys or lockboxes, please contact Member Services at 925.730.4060. Supra Inman Select When finished editing tap the PROGRAM button. For a list of compatible devices that can be used as an eKEY, click here. Support Home Email Technical Support Last Updated: Tuesday, March 20, 2012 at 12:56 This is where the property keys are placed for safekeeping. This will explain the four different choices when choosing a reason to remove the shackle. WebContact Information. Call the BlackKnight Support Line at 877.657.4357* *Available Vendor support Hours: M-F 6:00AM 8:00PM CST Sat 9:00AM 3:00PM CST Sun 11:00AM 3:00PM CST, Call1.877.699.6787. WebeKEY - Showing Notifications (enable and view) With the real-time benefits of the Supra system, real estate agents can let a homeowner know when a showing starts and ends so they know when they can return home. We have over 1,000,000 users and companies will listen to us. WebIf you have any questions about keys or lockboxes, please contact Member Services at 925.730.4060. See all the best ways overall to get in contact with Supra eKEY ASAP. Set the desired access date and time. Only the listing office/agent will have access to this code. Walk-in service available between9:00 a.m. and 4:00 p.m., Monday Fridayfor the following: Supra support is available seven days a week from8:00 a.m. until 10:00 p.m.for the following: You can also visit www.supraekey.com for online assistance. No appointment necessary! Saturday-Sunday: 8:30 a.m. to 3:30 p.m. Supra Cant even open a door for a showing if your out of cell service and havent updated it (which why cant they just do an automatic update or make the app independent from cell service). Push the shackle down into the keybox then pull up. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. These forms can be brought into the BNAR or faxed/emailed to Jennifer Charsley (fax: 716-636-9121) Once the paperwork is received and processed, an Authorization code will be sent to you. How do I use my Supra key with another organization? What is the difference in functionality and price for the Supra eKEY apps? WebContact Supra For eKEY assistance outside of our regular office hours, you can contact Supra directly at 877.699.6787. Get started today. Reciprocity should be automatic, but its recommended keyholders confirm with the MLS. Next they released a faulty update that has major known issues that wont even allow me to open key boxes and they just tell me to keep waiting instead of rolling back to a working version. You will need to send a completed Lockbox Transfer Form to MLS PIN. Austin Regional Clinic Tap the provided link in the text/email. Supra eKEY - Payment Management. Email:MLS Rules & Violations MLS Products ABoR Benefits Matrix Phone: 866-776-0661 Email: AnswerLink Support Monday-Friday: 8:30 a.m. to 8:30 p.m. Saturday-Sunday: 8:30 a.m. to 3:30 p.m. Supra Phone: 877-699-6787 Email: Supra Support Online: Supra FAQ TransactionDesk Phone: 800-668-8768 Email: TransactionDesk Support Supra Key & Lockboxes See all the best ways overall to get in contact with Supra eKEY ASAP. No. The Supra key and lockbox system delivers the security, convenience, reliability, and performance of Bluetooth technology in a user-friendly mobile app. To set up your key, please visit the Membership & Education Center on the first floor of the Realtor Campus. My complaint with supra starts with the fact that if you show up to a key box that is out of cell phone service range you cant open the key box if your key has not updated for the day so you are stuck not being able to open the key box. With these alerts, you will not have to wonder if a showing agent has finished their showing, or if they actually showed up for the showing. Please contact the listing agent and ask for a single access key. If you need to take Code of Ethics, you can sign up for a. Supra Support Supra offers a variety of support options for your Supra eKEY and lockboxes. Supra Keys & Lockbox Resources eKEY - App Setting. Email: education@abor.com, AceableAgent WebSupra agent support numbers Updated September 23, 2022 19:09 . More detailed information is available via the Video or PDF Document below: ________________________________________________________________. products or services: Supra brings together the smartest tools in real estate to help you provide best-in-class service during the home buying and selling process. Supra Key Website: https://www.suprasystems.com/. The above program provides webinars offered to Supra eKEY users and additional information to assist the agents. How do I lease the eKEY app and get an authorization code to activate it? WebCall Supra eKEY customer service faster, Get Support/Help, Pricing Info and more. View the Supra eKEY Alert video for set-up instructions. After Hours Support Supra Update Codes (KIM): 888-968-4032 (24 hours a day, 7 days a week) Support Home Email Technical Support Last Updated: Tuesday, March 20, 2012 at 12:56 WebCall Supra Technical Support: 877.699.6787 (7:00am 9:00pm, 7 days a week) Enter Key Serial Number (displays at top of eKEY app), then # More Resources Contact Support. WebContact one of our Member Advocates. Tap on Obtain Key (if a CBS Code is being prompted and the key is not an Affiliate key, the Enable CBS function can be unchecked in the eKEY Settings). Website: www.supraekey.com How do I authorize my Supra key? Join over a million agents using Supras electronic lockboxes to secure and access listing keys and deliver data at your fingertips each time a lockbox is opened. Fountain Valley Office WebSupra agent support numbers Updated September 23, 2022 19:09 . An email will be sent with instructions on setting a new password. 2. Email Supra Support. I Provide access to leading products and tools that simplify the home-showing process. Supra You can program listings for your lockbox right in the Supra eKEY app the way you and your seller want to use it. 949-586-6800 Privacy Policy | Terms of Use | Accessibility|Sitemap Once the app is downloaded, return to your texts; click on the same link to register with eKEY. How do I open a lockbox? Each Keybox has its own shackle code. WebSupra eKEY - Locating Serial Number. When it does work it takes FOREVER to open the box and usually takes 3 or 4 times of closing and opening the app and toggling the Bluetooth on and off before it will work. The Supra keybox is attached to the door handle, and the key to the property is secured inside the keybox. Ask your association or MLS for more information. For more information, please contact Supra at (877) 699-6787 from 5AM to 7PM, 7 days per week excluding select holidays. How much are the Supra electronic BT LE lockboxes? Website: www.supraekey.com WebCall Supra eKEY customer service faster, Get Support/Help, Pricing Info and more. How do I receive showing notifications for my listings that have a Supra BT LE lockbox on the property? + Supra eKEY phone number Justuseapp .com 1-877-699-6787. The Supra eKEY Brochure provides an overview of how the eKEY works. Not a company that understands their customer base. If you need assistance with your Supra eKey after CORE business hours or during the weekend, please contact Supra Support at 877-699-6787 or email suprasupport@carrier.com. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Get efficient access and powerful information in the palm of your hand through the eKEY mobile app and other access solutions. Kim Voice Update: 888.968.4032. Kim Voice Update: 888.968.4032. WebKeys From Supra: Training videos, Manuals and Documentation What is the Supra electronic lockbox system? Both with Supra. Just make sure your eKEY app is updated for the day and youll be able to open lockboxes even when cell service isnt available. COREs Supra system covers Mercer County, and includes access to Burlington, Camden, Gloucester, and Salem counties. Where do I find it? When these individuals need access to a listed property, they will contact the listing office/agent and request a CBS code for the keybox they need to access. How do I use my Supra key with another organization? WebeKEY - Showing Notifications (enable and view) With the real-time benefits of the Supra system, real estate agents can let a homeowner know when a showing starts and ends so they know when they can return home. WebSupra eKEY - Locating Serial Number. Click, Contact Supra For eKEY assistance outside of our regular office hours, you can contact Supra directly at, For a full list of Supra-related support topics for keys and keyboxes, visit Supras. Tap on Begin and connect to the keybox via Bluetooth. You will see the shackle code about half way down your screen. Everlance Be safe from hackers and unwanted bills. If you have more keyboxes than you need, or if you plan to retire, we will buy back your used keyboxes! First contact your association/board/MLS, to be assigned a Supra eKEY. By pressing the Update Key button you will be prompted for an Emergency Update or Wireless Update. How do I use my Apple Watch with the eKEY app? 0 comments Please sign in to leave a comment. Contact Supra eKEY Customer Service Before calling for help with your Supra eKEY, please take a minute to check the following: Is it before 6:00 a.m. (7:00 a.m. during daylight savings)? Email: store@abor.com What is the Supra electronic lockbox system? Showing agents are required to make an appointment before showing a property. Supra: 877.699.6787 (8:00 a.m.-10:00 p.m. E.T. WebSupra Contact Information: Emergency Update Code: 1-888-968-4032. WebSupra. Contact your local real estate association or MLS for more information. We have opted into Supras Agent Alert program. Online: Everlance Help Center Even the best superheroes need new tools and resources every now and then. (You will be prompted to enter your key serial number, which can be found at the top of the main page within your eKEY app.) Supra ORRA Membership: 407.253.3580, ext. WebSupra. Contact This app is an absolute dumpster fire. WebSupra brings together the smartest tools in real estate to help you provide best-in-class service during the home buying and selling process. This will take you directly to the Supra eKEY app on your phones app store. The eKEY service is billed monthly. Fountain Valley, CA 92708 They can bring the bill of sale and keyboxes to us, and we will reassign them to the buyers name. products or services: Please contact your local real estate association or MLS to ask about Supra products and services. Click to download and install. Supra biometric feature or the Apple Watch. Contact Supra Contact Real Estate Agent Support: 5am-7pm PST. Kim Voice Update: 888.968.4032. A keybox agreement (CLICK HERE) must be signed by the broker before Keyboxes can be picked up. Push up on the key container to release it. Yes No. View Supras Using the Apple Watch video for instructions. As a listing agent, you do not have to meet the showing agent at the property or ask your seller to leave the door open. Supra Keyboxes are owned by the South Central Wisconsin MLS and loaned to MLS Participants (brokers) based on their listing inventory. Enter the 4-digit shackle code (previous code of shackle code is being changed). Here are direct support links for our most-used MLS products and ABoR benefits. Monday-Friday: 9:00 a.m. to 5:00 p.m. UPDATE: it took you nearly a month to acknowledge this feedback and your best reply is send us an email in private. Yes No. WebYour Supra eKEY does not work: Call 1.877.699.6787. WebSupra. 6 out of 25 found this helpful Comments. Supra Must be licensed in PA to get access. What is the difference in functionality and price for the Supra eKEY apps? Supra Key Website: https://www.suprasystems.com/. For instructions, review How to Add a Keybox to a Listing. (Optional) Toggle on the Add to my keybox inventory button on. eKEY - My Keys Supra showing management, powered by BrokerBay, gives you the power to easily manage your in-person and virtual showings, optimize your schedule, coordinate tours with clients, and make the most of your day. Supra eKEY It was nearly 100F in south Florida that day. The shackle will come off. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. To establish eKEYservice, you will first need a Supra compatible smartphone. How do I make a payment? This will take you directly to the Supra eKEY app on your phones app store. 714-375-9313 WebIf you have any questions about keys or lockboxes, please contact Member Services at 925.730.4060. MLS PIN is currently offering the BT LE electronic lockboxes at $99 per box, plus shipping see order form below, or contact one of the local boards/associations to purchase in person. 877-699-6787. The app also randomly crashes and needs reopened etc. Supra: 877.699.6787 (8:00 a.m.-10:00 p.m. E.T. After Hours Support Supra's Wireless Information Network provides agents with a safe and reliable means for accessing and showing properties, and it provides agents with timely information about their listings. Activate/confirm any needed reciprocities from the list below. To set up your account, you will need your eKEY serial # (located at the top of your app. State Certified Home Inspectors who are AFFILIATE members of a REALTORS Association. Tap the 2 circular buttons to accept the EULA and the Privacy Notice. Austin Business Journal *Based on publicly available statistics and Supra-recorded data of lockbox openings via the Supra eKEY app and hardware keys in the U.S. and Canada from 2019 through 2021. daily) Technical Support: 877.699.6787, option 2. Supra Questions about how Supra works or common troubleshooting issues? What is the difference in functionality and price for the Supra eKEY apps? You must sign a Key Agreement in person (assistants cannot set your key up for you). These forms can be brought into the BNAR or faxed/emailed to Jennifer Charsley (fax: 716-636-9121) Once the paperwork is received and processed, an Authorization code will be sent to you. WebSupra/Lockbox Tech Support: 877-699-6787 (24 hours a day, 7 days a week) or visit the Web site at www.supraekey.com. You can try any of the methods below to contact Supra eKEY. The Keybox holds the keys to the listed property. Ive forgotten my PIN. Show homes with confidence, get real-time data on your properties, and more. Obtain an update code from: If you get a new phone, you will be required to reinstall the eKEY app and reauthorize. Play Video. The SCWMLS staff can be reached at 608.240.2800: Click on the Forgot Password? link located above the password field on the login screen. If you assigned your keyboxes (either via the eKEY app, Paragon, or on SupraWEB online) you can view this information (date/time, showing agent name & phone number) by logging on to SupraWEB: Or, if you have the iBox with you, your eKEY app allows you to read keybox activity to see who has opened the box (you must have the shackle code for that particular box in order to do so): Lost iBoxes should be reported to the MLS office immediately. Please use care in returning keys to the box, so you arent preventing the next agent from showing the property. Supra From this screen you can change the following. Training videos, Manuals and Documentation, Product and Service Cancellation/Replacement Form, Functionality of the Supra Electronic Lockbox System, Supra Agent Support 877-699-6787, 7 days a week, from 8:00 a.m. to 10:00 p.m. for assistance. Phone: 866-776-0661 If you have issues accessing this area, contact CORE first for assistance. The phone will start communicating with the lockbox. The Legal Hotline is a go-to resource for REALTOR members, connecting you with an attorney who can provide information about real estate law and related matters. How do I update my Supra eKEY? Login to SupraWeb. How do I make a payment? The correct location to place the house keys is in the compartment in the front, where the green sticker with bright yellow keys is attached. The back of the key compartment has a raised panel (with strikethrough key) and if the key is placed there and the key compartment somehow pushed back in to the box, it will very likely jam, as there is no lip to hold the key in place and no space inside the keybox. SUPRA I From Supra: Training videos, Manuals and Documentation. Listing agents can set up an alert to notify them when a Supra keybox is opened and then closed. WebSupra eKEY - Locating Serial Number. So that was a waste. Supra Key Supra Monday-Friday: 9:00 a.m. to 5:00 p.m. For a complete list of MLS products, visit our MLS Support page. Notifications can go to multiple parties (owner, team member, etc.). No cell service? You will receive a notification of the end of a showing if: If none of the above occurs within 60 minutes of the beginning of the showing a message that the showing ended due to a timeout is sent to you, * Click here for a list of cell phone carriers email to text formats. WebFor more information, please contact Supra at (877) 699-6787 from 5AM to 7PM, 7 days per week excluding select holidays Supra- Agent Training Program The above program provides webinars offered to Supra eKEY users and additional information to assist the agents. Associations & MLSs Agents Brokerages & Teams *Based on publicly available statistics and Supra-recorded data of lockbox openings via the Supra eKEY app and hardware keys in the U.S. and Canada from Or choose Pay Using Card on file to attempt payment on a saved card (3B). You may also be required to reauthorize if the software on your phone is updated. 877-699-6787. WebContact Supra For eKEY assistance outside of our regular office hours, you can contact Supra directly at 877.699.6787. Agents access the property key within the keybox using a registered and personalized app on their smartphone. call us at the CPAR office for assistance Monday - Friday 8:00 am - 9:00 pm CST! Contact one of our Member Advocates. To purchase a Supra keybox, visit the Membership & Education Center at the Realtor Campus. Our modern, user-friendly system allows agents to streamline appointments, simplify offer management, reduce workloads, and more. Support All other inquiries should be directed to Supra: 4001 Fairview Industrial Dr SE If you have any questions about logging in to SupraWEB, please contact Support at 1-877-699-6787. Supra To cancel contact your association/MLS/board that you got your key service from, and request that your eKEY service be canceled. Bucks County Association of REALTORS (Pennsylvania):Adams, Berks, Carbon, Chester, Cumberland, Dauphin, Delaware, Lancaster, Lebanon, Lehigh Valley, Monroe, Montgomery, North Hampton, Perry, Philadelphia, Schuylkill, and York counties in Pennsylvania, Central Jersey MLS (previously Middlesex MLS):Middlesex County, Garden State MLS:Bergen, Essex, Hudson, Hunterdon, Morris, Passaic, Somerset, Sussex, Union, and Warren counties, Liberty Board of REALTORS/Realty MLS (previously Hudson County MLS):Hudson County, Monmouth Ocean Regional REALTORS/MLS:Monmouth and Ocean counties, Nexus Association of REALTORS:Burlington, Camden, and Ocean counties, 3461 US Highway 22 E Bldg. Supra Update Codes (KIM): 888-968-4032 (24 hours a day, 7 days a week) Where do I find it? MLS Products ABoR Benefits Matrix Phone: 866-776-0661 Email: AnswerLink Support Monday-Friday: 8:30 a.m. to 8:30 p.m. Saturday-Sunday: 8:30 a.m. to 3:30 p.m. Supra Phone: 877-699-6787 Email: Supra Support Online: Supra FAQ TransactionDesk Phone: 800-668-8768 Email: TransactionDesk Support Play Video. In the eKEY App, after tapping on Activate eKEY: Tap on I need to request an Authorization Code. To claim your discounted Everlance account, visit our Member Benefits page.